HR Business Partner (HRBP) – Contact Center/BPO
We are hiring an HR Business Partner (HRBP) for one of our leading clients to support a fast-paced Contact Center/BPO environment. The role will work closely with business leaders to drive employee relations, engagement, performance management, and HR governance.
📌 Job Function: Human Resources (HRBP / Employee Relations)
🏢 Industry: BPO / BPM / Contact Center / ITES
📍 Location: Pune
💼 Experience: 5+ Years
🕒 Note: Candidate must be open to working in US Shift / Night Shift
✅ Key Responsibilities:
• Employee relations, grievance handling & escalation management
• Business partnering with operations leaders
• Performance management cycles & PIP support
• HR operations, compliance, attendance & documentation
• Employee engagement & retention initiatives
• Talent support – onboarding, training coordination & succession planning
📩 Interested candidates can share their CV at shivam.yagnik@talent-matics.com with the subject line: HRBP – Contact Center
