Delhivery – Senior Manager – Sales Trainer
The Senior Manager will lead and oversee the training related to tools and processes used by different corporate and operations functions across the organization. The core focus will be on performance-related metrics training, job role-related scheduled curriculum training, and induction training. The role also demands superior analytics acumen to identify areas/ teams that require extra emphasis on training. The Manager will research, design, develop, deliver, and evaluate training initiatives that promote people’s capabilities throughout the organization.
Primary Role and Responsibilities
1. Plans and coordinates all onsite and virtual training activities of the corporate staff to include resource, calendar, and venue coordination, facilitator preparation, material preparation, and/or other logistics-related items. Ensures training records are maintained.
2. Designs and delivers training – both face-to-face and virtual training within time and budget constraints. Working with stakeholders and subject matter experts (SME’s) to make the training more relevant to the business objective.
3. Monitors and evaluates the training programs’ effectiveness, success, and outcome periodically
4. Plan, conduct, and oversee metric-focused on-the-job coaching and scheduled training to improve the performance of the trainees across different teams.
5. Manages and oversees the learning management system (LMS) learning experience; analyzes learner performance and engagement. Work with the team to enact any needed improvements or changes.
6. Conducts effective induction and orientation sessions for Senior Management.
you can send your resume directly to their recruitment team at careers@delhivery.com
